Citi Brasil

Senior UK Consumer Business Risk and Control (CBORC) Officer

Source: Talent GB

Robust risk and control management is an essential and integral part of our business. Given that a range of risk and control activities in the Consumer Bank are performed within various parts of the business, it is important for us to ensure effective coordination and a strong level of consistency across the Consumer Banking business groups and functions. This role is key in ensuring the Consumer Business effectively manages its Operational Risks.
Citibank IPB & UK Consumer is a preferred wealth management centre for Citi clients, residing in various countries such as UK, Russia, Greece, UAE and, Poland. The CBORC Officer supports the business, coordinating and validating Issues and Corrective Actions, as well as involvement in the Managers Control Assessment Coordination and Business Risk & Control Committee.


  • Managing the end to end process of issue management to ensure sufficient corrective action plans are implemented effectively and validated by agreed target date.
  • Managing, evaluating, assessing and validating activity processes, risks and controls through the MCA tool and ensure effective monitoring through Quarterly and Annual Risk Assessments throughout all Business Units as per the Operational Risk framework for Consumer.
  • Co-ordinate the UKC & IPB Business Risk, Compliance & Control (BRCC) Committee content to ensure covers key risks and meets all requirements of the BRCC directive. Prepare submission and escalations to other key Governance forums.
  • Managing the implementation of global, regional and country risk and control policy requirements. Collaborating with Regional and local counterparts when considering Standard MCA Profiles (SMPs) applicability to the business.
  • Managing the enhancing of controls based on learnings from other business sources, including Governance Forums, Operational Losses, IA reports and Branch Oversight Function reviews.
  • Aid in conducting reviews and assist with standard metrics for evaluation and appropriate action, including those required for the CUKL Legal Vehicle.
  • Participate in the Internal & External Audit reviews by actively partnering with departments and functions in the coordination of audit and examination deliverables, tracking of engagements, monitoring of issues and CAPs raised as part of the audit process, etc.
  • Managing the Digital Monitoring Tools (DMTs) and mapping them throughout the business to the correct control. Maintaining a high level of due diligence to ensure the validity of the monitoring results.
  • Working collaboratively with the relevant stakeholders to provide regional counterparts metrics and information for quarterly governance meetings
  • Records Management Coordinator within CBORC to ensure adherence to procedures implemented both globally and within the business..

  • Knowledge/ Experience:

  • Previous audit/control experience is preferable
  • Skills:

  • Very good team player with positive attitude
  • Very good organisational and communication skills
  • Very good analytical skills
  • Ability to work well under pressure
  • Strong proactive mentality
  • Ability to challenge where necessary.

  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


    Job Family Group:

    Operations - Core


    Job Family:



    Time Type:

    Full time



    8 days ago

    London, England

    Citi Brasil

    Full Time

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