Source: Talent GB
∙ To manage Senior Managers and team diaries
∙ To organise and coordinate meetings including sourcing of suitable venue, time, equipment. ∙ To provide minute/note taking at meetings, ensuring typed notes are circulated to attendees within the timeframes stipulated within Trust policies/standard operating procedures.
∙ To ensure that all documentation is produced to an excellent standard. This may include audio typing and personal dictation.
∙ To maintain records and filing systems in line with Trust policies.
∙ To operate an effective bring forward system, ensure the necessary range of papers are available to management team.
∙ To undertake photocopying and distribution of papers as required.
∙ To set up and maintain accurate and effective filing systems both paper based and electronic filing systems.
∙ To work with the team to ensure adequate cover is in place during periods of leave ∙ Contribute to the NHS service improvement/modernisation agenda e.g. service redesign ∙ Work as part of the team in developing processes within the department to meet the demands of a growing service
∙ Participate in team and directorate meetings as required
∙ Contribute to audits regarding departmental procedures
∙ To have a flexible approach to working hours to meet the demands of the service ∙ Adhere to the Trust Access Policy and Health Records Policy and appropriate standard operating procedures, Key Performance Indicators, government targets and standard operational policies
∙ To communicate with staff, external organisations and colleagues in a courteous, professional and
timely manner at all times
∙ To deal with all day to day correspondence within the department – initiating appropriate responses in order to provide, staff and other parties with required information in a friendly and professional manner ∙ To contact staff when meetings need to be rescheduled
∙ Make and receive telephone calls both external and internal according to Trust standards ∙ Take messages, ensuring they are actioned and/or received by the correct recipient ∙ Communicate effectively including discussion and written communication
∙ Proactively manage email communication in line with the Trust’s Email Best Practice guidance ∙ Provide excellent customer care, in a calm and professional manner – some situations may be challenging
∙ Organise and/or support meetings through effective communication.
3 days ago
£10.40 per hour
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